WORK PROJECT 3Acc (2021 edition)
The tasks for you will be the following:
A. Presentation of your Hotel and its facilities in English (an ORAL and WRITTEN task)
B. Tailor-made presentations of what your guests can do and see in the surroundings
(basically an ORAL task)
C. Language training on http://www.eurocatering.org/ (you need to register first and then use the RECEPTION section)
D. KAROKE, DUBBING and ROLE-PLAYING: practice on the dialogues at eurocatering.org + those linked here below, and then video record your work.
Guidelines and detailed tasks will be found in the Project Google Classroom
A. Presentation of your Hotel and its facilities in English (an ORAL and WRITTEN task)
B. Tailor-made presentations of what your guests can do and see in the surroundings
(basically an ORAL task)
C. Language training on http://www.eurocatering.org/ (you need to register first and then use the RECEPTION section)
D. KAROKE, DUBBING and ROLE-PLAYING: practice on the dialogues at eurocatering.org + those linked here below, and then video record your work.
Guidelines and detailed tasks will be found in the Project Google Classroom
Sample dialogues (for KARAOKE)
hotel conversations
from check-in to check-out
prompts for dialogues at the reception
hotel dialogues
hotel conversations
from check-in to check-out
prompts for dialogues at the reception
hotel dialogues
Videos in English for KARAOKE practice:
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videos in Italian for DUBBING practice:
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you will find on YOUTUBE other resources
ADDITIONAL RESOURCES
Customer Service Recovery: I care, I understand, You can trust me to take care of this.
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room service:
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